Mike Heard To Join NOLHGA as Executive VP & COO

We are pleased to announce that Michael (Mike) D. Heard will join NOLHGA as Executive Vice President and Chief Operating Officer effective September 1, 2021.

Mike has over 25 years of life and health insurance experience, with particular expertise in long-term care (LTC) and other health products. Mike worked as a senior officer with GE Financial/Genworth; and, more recently, with CNO Financial Group (NYSE: CNO), a domestic life insurance company based in Carmel, Indiana, with estimated revenue of $3.8B as of 2019.

Mike joined GE Financial in 1997 as a manager of service quality. From 2001–2005, he led their group life and health operations, and from 2005–2012, he led the newly formed Genworth Financial company’s claims operations, including life, annuity, health, and LTC products. There his organization developed many LTC claims handling innovations to better serve customers, comply with regulatory requirements, and reduce fraud.

In 2013, Mike joined CNO Financial Group in Carmel, Indiana, as senior vice president, where he was responsible for insurance operations for more than 3 million customers and over $2 billion in benefits transactions annually. The operations included the support of life insurance, annuities, LTC, and supplemental health products for CNO’s 3 companies—Bankers Life, Washington National Insurance Company, and Colonial Penn.

Mike was appointed president of Washington National in March 2017. As a leading provider of supplemental health and life insurance, Washington National serves nearly 1 million policyholders and 25,000 employer groups through 2,000 independent agents. Mike is currently President of the Worksite Division of CNO, appointed in 2020, and has led the division through two acquisitions and the global pandemic.

Mike attended Purdue University in West Lafayette, Indiana, where he earned both a bachelor’s and a master’s degree in Industrial Engineering. He also served in the U.S. Air Force, including a tour at the Pentagon.

Mike brings to NOLHGA strong technical expertise, strategic thinking skills, and considerable operations and technology experience along with a track record for collaborating with colleagues, suppliers, employees, and regulators.

Mike and his wife of 30 years, Cheryl, will be moving to Virginia this Fall. Please join us in welcoming him to NOLHGA.

August 2021 MPC Meeting Materials Posted

The meeting materials for next week’s online MPC meeting, which will be held on August 3 from 12:00 p.m. to 5:00 p.m. Eastern Daylight Time, have been posted on the meeting website. Users will need to log in after clicking on the link to access the file, which can be found in the “Meeting Resources” section.

The meeting materials include a revised schedule of events, which can be accessed in the public part of the site.

If you would like to register for the August MPC meeting, you can do so here. Please note that Part 2 of the MPC General Session (beginning at 2:15 p.m. EDT) consists of closed-session task force presentations limited to representatives from affected guaranty associations (see the schedule on the meeting website for a list of affected associations for each presentation).

Due to the confidential nature of the MPC meeting, only people who have registered in advance will be able to participate. Invitations to the meeting will only be sent to those who have registered.

Registered attendees receive a confirmation e-mail for the meeting. They will also receive a reminder email one hour before the meeting starts. Both the confirmation email and reminder email contain the link for a specific attendee to join the webinar, and that link should not be shared with others.

If you have any trouble accessing the meeting website or materials, please contact me at [email protected].