Important Information for Policyholders of Colorado Bankers Life Insurance Company (“CBL”) and Bankers Life Insurance Company (“BLIC”) 

Instructions for policyholders regarding requests for surrenders and exchanges/transfers are available at the following link: Instructions 

Policyholder frequently asked questions (FAQs), including questions about the interest rate adjustment for guaranty association coverage, are available at the following link:  FAQs 

In early September 2024, guaranty associations sent a general notice to CBL and BLIC policyholders providing important information about guaranty association coverage. This information included a document discussing frequently asked questions (FAQs) that has since been updated and is available above. A copy of the general notice can be accessed using the following link: General Notice 

On November 30, 2024, guaranty associations were activated to provide coverage to CBL and BLIC policyholders in accordance with applicable state law. The guaranty associations have retained Actuarial Management Resources (“AMR”) to administer and pay covered benefits under CBL’s and BLIC’s covered insurance policies and contracts. 

As of mid-January 2025, guaranty associations mailed CBL and BLIC policyholders a specific notice providing information regarding their individual policy/contract and any available guaranty association coverage.  The specific notices for covered annuity contracts included information on how to request a surrender or exchange of covered benefits.  Additional information regarding how to request a surrender or exchange of covered annuity benefits can be found in the instructions that are available above.  

AMR has created portals – one for CBL, and one for BLIC – where policyholders may obtain information about guaranty association coverage and forms for making claim requests: 

If you should have questions, please use the below contact information to contact AMR on behalf of your state’s guaranty association: 

CBL Policies:
Colorado Bankers Life Insurance Company
PO Box 11609
Winston-Salem, NC 27116
Tel: 1-833-658-2841
Fax: 1-303-220-8056
Email: [email protected]

BLIC Policies:
Bankers Life Insurance Company
PO Box 11948
Winston-Salem, NC 27116
Tel: 1-833-658-2840
Fax: 1-727-399-6965
Email: [email protected]

For CBL or BLIC policies, please send overnight or priority mail to:

4964 University Parkway Suite 203
Winston-Salem, NC 27106

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