Roger Crandall

Roger W. Crandall is Chairman, President, and Chief Executive Officer of Massachusetts Mutual Life Insurance Company (MassMutual), headquartered in Springfield, Massachusetts, and with a significant presence in Boston.

During Crandall’s tenure as CEO, MassMutual has solidified its industry-leading position as a financially strong mutual company run for the benefit of its policyowners and customers. The company has grown to provide more than $1 trillion in life insurance protection to its policyowners, strengthened its financial position by more than doubling its total adjusted capital to more than $33 billion, and enhanced its customer experience to provide personal guidance and digital capabilities to meet people on their terms. MassMutual offers a wide range of holistic financial solutions—including protection, accumulation, wealth management, and retirement income products—through its domestic insurance business and global asset management operations. The company also maintains a portfolio of investments in global insurance and financial services firms that are strongly positioned in their respective markets, helping to generate additional value to its policyowners.

Crandall first joined MassMutual in 1988 as a real estate investment trainee and spent the first 12 years at the company in its Investment Management Department. In 2000, he joined Babson Capital, a MassMutual subsidiary which is now part of Barings, where he gradually assumed broader management responsibilities in such areas as public and private bonds, bank loans, and private equity investments. In 2005, Crandall was appointed Chairman of Babson Capital and MassMutual’s Chief Investment Officer, and in 2007, he added the role of Co-Chief Operating Officer. He was named MassMutual’s President and joined the company’s Board of Directors in 2008, and he was named CEO in 2010.

In addition to his role at MassMutual, Crandall takes an active leadership role in industry, civic, academic, and economic development organizations. He is Chair of the Board of Directors for the Federal Reserve Bank of Boston, a member of the Business Roundtable, and also serves on the Executive Committee for the American Council of Life Insurers, the Massachusetts Competitive Partnership, the Board of Governors for the Boston College Chief Executives Club, the Board of Trustees for The Jackson Laboratory, the Wharton Leadership Advisory Board, and the University of Vermont Foundation Leadership Council. Crandall, a Chartered Financial Analyst (CFA), is a graduate of the University of Vermont with a bachelor’s degree in Economics. He earned his MBA from the Wharton School of Business at the University of Pennsylvania.